What can we do?


We can provide you with up-to-date information and guidance about prisons in England and Wales. We can also link you with different services and local support groups in your area. If English isn’t your first language we can connect you to a translation service.

printed resources

We can give out information over the phone and also have a range of printed information sheets that can be sent to you. Examples include:

  • Who can help?
  • Keeping in touch
  • Home Detention Curfew (tagging)
  • Sentence Calculation
  • Help with travel costs to prison
  • Talking to children about imprisonment

And many more


As well as providing information, we offer non-judgemental support and a listening ear. Please call us if you would like to talk things through.

When are we open?

Xmas Closure:

We are closed from 24th December through to the 3rd January when we will re-open at 10.00am

We are usually open:

Monday – Friday 10.00am – 4.30pm
Monday and Tuesday 6.00pm – 8.00pm.

We are not open on Saturdays, Sundays or bank holidays.